Skip to main content

    Accessibility Statement

    Mystery Pak is committed to ensuring digital accessibility for people with disabilities. We are continuously improving the user experience for everyone and applying the relevant accessibility standards.

    Conformance status

    We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA (opens in new tab). These guidelines explain how to make web content more accessible to people with a wide range of disabilities.

    Where practical without compromising brand identity, we exceed AA and meet Level AAA — including 7:1 body-text contrast (1.4.6) and 44×44 CSS-pixel target sizes on every button (2.5.5).

    Evaluation method

    Conformance is evaluated with a combination of automated and manual testing: axe-core against every public route and email template, Playwright reflow checks at 320 CSS px and simulated 400% desktop zoom, keyboard-only walkthroughs of the checkout and admin flows, and manual screen-reader spot checks (VoiceOver on macOS, NVDA on Windows). These gates run before each release.

    Measures we take

    • Semantic HTML with clear heading structure and landmark regions.
    • Keyboard-navigable menus, dialogs, and form controls.
    • Alt text on informative images and ARIA labels on icon-only controls.
    • Color-contrast tokens targeting WCAG AA for text and interactive elements.
    • A "Skip to main content" link at the top of every page.
    • Support for browser zoom, reduced motion, and screen readers.
    • Automated accessibility tests (vitest-axe) covering every public route.
    • Live-region announcements for cart updates and loading states.
    • Transactional and authentication emails hand-audited for contrast, alt text, language, and semantic headings.
    • Data tables in the admin console use captions and column scopes for screen readers.

    Known limitations

    Some third-party embeds (payment checkout, event partner sites) are outside our direct control. If you encounter a barrier on one of these, please let us know so we can help.

    Ongoing monitoring

    Our full accessibility test suite runs before every release and is additionally re-run on the first of every month via a scheduled job, so regressions are caught even when no UI changes ship.

    Feedback

    If you experience an accessibility barrier on this site — whether on the website, in a confirmation email, or in the checkout flow — please email info@mysterypak.com with the page URL, a short description of the barrier, and the assistive technology or browser you were using. We aim to respond within 5 business days.

    Target standard: WCAG 2.1 Level AA. Last reviewed: August 14, 2026. • Return home